Use Cases

Use Case: An Intranet Your Colleagues Can Simply Ask

Policies, procedures and handbooks become one place employees can ask in plain words — with the source on every answer, and the departments that own the knowledge in charge of what is true.

01

The problem

The examples on this page are illustrations — the answers come from your own documents, not from ours.

An intranet is usually a place where documents go to be forgotten. The travel policy is in one folder, the old version is in another, and the procedure for expense claims is in a PDF nobody can find. So people ask a colleague — and the same handful of colleagues answer the same questions every week.

Search does not fix it. You have to know what the document is called, and you get a list of files instead of an answer.

02

One place to ask

Trail turns the documents you already have into a brain your colleagues can simply ask. Word, PDF, PowerPoint and Excel go in as they are. The question «Who approves travel over 10,000 kroner?» gets an answer in a sentence, with a link to the policy it came from.

The brain can sit where people already work: on the intranet page, as a chat in the corner, or inside the AI tools your organisation uses — Trail is reachable over an API and over MCP, the standard way AI assistants connect to company knowledge.

Who approves travel over 10,000 kroner?
trail · your brainThe department head — and above 50,000 kroner the CFO as well. Book through the travel portal, not on your own card. [Travel policy 2026]
03

The right version wins

The hardest thing about internal knowledge is not finding it — it is knowing which version is current. When a new document disagrees with what the brain already knows, Trail flags the disagreement for a person to decide instead of quietly mixing the two. When a policy is updated, you update the source once, and every answer follows.

04

What changes for you

Your experts get their time back

— the repeat questions stop landing on the same desks.

The same answer on Monday and Friday

, from the senior and the newest hire alike.

Departments stay in charge

HR owns the HR answers, finance owns the finance answers.

Less copying into private AI tools

People get a better place to ask, under your rules.

05

What you can count on

Answers with sources

Every answer shows which documents it is built on.

You decide what goes in

New knowledge waits in a queue until a person approves it.

Disagreements are flagged, not hidden

When two sources say different things, someone at your company decides.

Your data stays in the EU

Trail is hosted in Stockholm, Sweden, and answers are written by an EU language model.

Get started

Start with the handful of documents behind the questions you hear most — the travel policy, the expense rules, the holiday procedure. We will show you a brain built from them.

Or see it first — the demo asks a brain the question «Who approves travel over €1,500, and has the rule changed this year?» and shows the answer with its sources.

Talk to us Ask it in the demo